Improvements at the cost of disturbing the users

We often complain about poorly designed interfaces and wonder why improvements are never made when the flaws are so obvious. I think that there are a number of reasons for this, including ignorance and budget restraints. But there is one reason that can really define the mentality and maturity of a company. That reason is…

Marketing vs simplicity

Why are dish washers, laundry machines, microwave ovens and lots of other similar products so complex? Why do they include programs and settings you never use? One reason, oddly enough, is PR. What product would you be more impressed by; a laundry machine with 10 programs, including one that you can fully customize, drying programs,…